| Business Ethics Manual - U.S. Department of Commerce |
| Curs in sistem de invatamant la distanta |
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| Capitolul 1. The Responsible Business |
- 1.1. Constructive Business Ethics
- 1.2. What is a Responsible Business?
- 1.3. Responsibility and Good Management Practices
- 1.4. Considering Organization Culture
- 1.5. Engaging Enterprise Stakeholders
- 1.6. Ethics, Compliance, and Social Responsibility Practices
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| Capitolul 2. Emerging Global standards for the Responsible Business |
- 2.1. Business Ethics as a Discipline
- 2.2. Standards for Responsible Business: An International Trend
- 2.3. Questions for the Responsible Business Enterprise
- 2.4. Benefits of a Business Ethics Program
- 2.5. Social Capital: The Role of Trust and Share Values in Economic Growth
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| Capitolul 3. Business Ethics as Strategy |
- 3.1. Planning, Strategy, and the Business Ethics Program
- 3.2. Becoming a Responsible Business Enterprise
- 3.3. RBE Strategy and Program Objectives
- 3.4. Business Ethics Programs and Project Management
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| Capitolul 4. How to Become a Responsible Business Enterprise. |
- 4.1. The Importance of Context
- 4.2. Project Process Principles
- 4.3. Project Process Phases
- 4.4. Design, Review, and Approval Process
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| Capitolul 5. Designing the Business Ethics Program |
- 5.1. Establishing the Nature or Orientation of the Business Ethics Program
- 5.2. Measures for Business Ethics Program Effectiveness
- 5.3. Business Ethics Program Logic Model
- 5.4. Engaging Stakeholders in the Design Process
- 5.5. Scanning the Enterprise Context
- 5.6. Scanning the Enterprise Internals
- 5.7. Designing Business Ethics Infrastructure
- 5.8. Aligning Enterprise Decisions and Activities
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| Capitolul 6. Standards and Expectations of the RBE |
- 6.1. What norms, values, and standards should we set to guide our employees and set reasonable stakeholder expectations?
- 6.2. Responsible Governance
- 6.3. Principles for Setting Management Standards and Procedures
- 6.4. Management .Ends. Policies
- 6.5. Management .Means. Policies
- 6.6. RBE Standards Worksheet
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| Capitolul 7. Business Ethics Infrastructure |
- 7.1. The Importance of Infrastructure
- 7.2. Role of Owner-Representatives
- 7.3. What style, structure, and systems of authority, responsibility, and accountability-at all levels-should we exercise?
- 7.4. How can we most effectively communicate standards and establish reasonable expectations among stakeholders?
- 7.5. How can we know that our employees and other agents follow our standards and reasonable stakeholder expectations are met?
- 7.6. Business Ethics Infrastructure Design Worksheet
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| Capitolul 8. Aligning the Responsible Business |
- 8.1. The Importance of Alignment
- 8.2. How can we ensure that we have the right people in the places to pursue our purpose as an enterprise and meet the reasonable expectations of our stakeholders?
- 8.3. How can we encourage our employees and other agents to follow our standards and procedures while meeting the reasonable expectations of our stakeholders?
- 8.4. What do we owe our stakeholders when mistakes, misconduct, or misunderstandings occur that involve our established standards and procedures or the reasonable expectations of our stakeholders?
- 8.5. How should we track, measure, and report our performance, and continuously learn from it?
- 8.6. RBE Organizational Alignment Worksheet
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| Capitolul 9. Select Topics in Business Ethics |
- 9.1. Background
- 9.2. Relations with Government Officials and Entities
- 9.3. Role of Private Sector in Influencing Legislation and Regulation
- 9.4. Contracts and Procurement
- 9.5. The Role of Voluntary Action
- 9.6. Working with Foreign Businesses and Governments
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| Capitolul 10. Conclusion and New Beginning |
- 10.1. Responsible Business and Social Capital Revisited
- 10.2. The Human Side of the Business Ethics Strategy
- 10.3. Evolving Notions of the Responsible Business
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